TERMS OF SERVICE

TERMS OF SERVICE

These Terms of Service govern your use of our website and the purchase of products from Clara & Rose Vancouver. By accessing our website and placing an order, you agree to be bound by these terms.

1. General Information This website is operated by Clara & Rose Vancouver. Throughout the site, the terms "we", "us" and "our" refer to Clara & Rose Vancouver.

Business address: Verlengde Lageweg, Hoorn, Netherlands Email: info@clararosevancouver.com VAT number: available upon request

We reserve the right to update, change or replace any part of these Terms of Service at any time. It is your responsibility to check this page periodically for changes.

2. Use of the Website By using this website, you confirm that you are at least the age of majority in your province or territory of residence. You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any viruses or malicious code that could affect the functionality of the website. A breach of these terms may result in termination of your access to our services.

3. Products and Availability All products are subject to availability. We reserve the right to limit the quantities of any products we offer or discontinue products at any time. We make every effort to display product images and colours as accurately as possible. However, we cannot guarantee that your device will display colours correctly.

4. Pricing and Payments All prices are shown in Canadian Dollars (CAD) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice. Payment must be completed at checkout using the available payment methods.

5. Orders We reserve the right to refuse or cancel any order at our discretion. This may include limitations on quantities purchased per person, household or order. If we make a change to or cancel an order, we will attempt to notify you via the email or phone number provided at checkout.

6. Shipping and Delivery Orders are processed within 1 to 3 business days. Delivery times may vary depending on location and demand. Delays may occur due to high demand, logistics disruptions, or carrier issues. Please ensure that your shipping address is correct before placing an order. We are not responsible for delivery issues caused by incorrect information. Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages.

7. Returns and Refunds Customers may return items within 30 days of receiving their order. Returned items must be in their original condition and meet our return requirements. Refunds will be issued to the original payment method after the return has been received and inspected.

8. Intellectual Property All content on this website, including text, images, branding and design, is the property of Clara & Rose Vancouver and may not be used, reproduced or distributed without permission.

9. Limitation of Liability Clara & Rose Vancouver shall not be liable for any direct, indirect, incidental or consequential damages resulting from the use of our website or products.

10. Governing Law These Terms of Service are governed by and interpreted in accordance with applicable laws within Canada.

11. Contact Information info@clararosevancouver.com